2024 CAM: Certified Apartment Manager

Class Information

Class dates are 9 am to 5 pm on the following dates: 

• 9/10/24  - please arrive 15 min early
• 9/11/24
• 9/12/24
• 9/17/24
• 9/18/24

Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM credentials gives you the skills to increase your community's net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owners’ investment goals.

What You'll Learn:

• Occupancy rates
• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential residents
• Resident retention and the maintenance of a positive company image
• Consistent and ongoing resident communication
• Positive resident service and issue resolution
• Enforcement of company policy in compliance with laws and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover process
• Contractors and vendors
• Recruitment, hiring, orientation and training of high-caliber employees
• Systematic employee evaluation
• Employment regulations and record keeping
• Analysis of the property’s financial operations with corrective actions for underperformance
• Monitoring of property performance to achieve the owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance honestly and accurately

Requirements:

• To obtain the CAM credential, candidates must complete the following:
• Minimum of 12 months of onsite property management experience
• Successful completion of all CAM coursework (totaling 40 hours)
• Meet all examination standards within six (6) months of declaring candidacy